DISTANCE SALES AGREEMENT

Last Updated: July 16, 2026

This Distance Sales Agreement (“Agreement”) is established digitally between the Vendor and the Buyer (collectively referred to as “Parties”) under the terms and conditions set forth below. By placing an order, initiating a custom production sequence, or confirming a Proforma Invoice on zentasock.com, the Buyer agrees to be fully bound by this Agreement.

ARTICLE 1: PARTIES

1.1. VENDOR

  • Company Name: Zenta Çorap / Zenta Sock
  • Address: Merkez Mah. Şamlı Sokak No:27/85 Avcılar / İstanbul, Turkey
  • Email Address: info@zentasock.com
  • Website: https://zentasock.com

1.2. BUYER

The Buyer is the natural or legal person who initiates a commercial order for bulk products through the communication channels or order forms on the Site. The contact, billing, and shipping information provided by the Buyer during order placement shall be used as the legal foundation for execution.

ARTICLE 2: SUBJECT & SCOPE

The subject of this Agreement is to define the rights and obligations of the Parties regarding the sale, manufacturing, and delivery of custom-produced textile goods (socks) ordered by the Buyer from the Vendor’s web platform or via direct email and messaging integrations connected to the Site. Since the Vendor operates on a business-to-business (B2B) wholesale manufacturing structure, the provisions of this Agreement are governed by the Turkish Commercial Code (TTK) and international commercial laws (such as CISG where applicable).

ARTICLE 3: ORDER AND PRICING CONDITIONS

  • All bulk orders are processed based on the specific Proforma Invoice (PI) issued to the Buyer.
  • Currency: Unless explicitly agreed otherwise, all quotations, pricing, invoices, and payments are processed in Euros (€).
  • Production Launch: Manufacturing of customized products begins immediately after the Buyer confirms the pre-production sample in writing and the pre-payment (deposit) is credited to the Vendor’s designated bank account.

ARTICLE 4: PAYMENT AND BANK DETAILS

Unless specified otherwise on the Proforma Invoice, payments must be made via bank wire transfer (T/T). The Vendor utilizes Yapı Kredi Bankası (Zeytinburnu Branch, İstanbul) for conducting international business transactions. Detailed SWIFT and IBAN information is provided during the invoicing phase.

ARTICLE 5: DELIVERY & SHIPPING TERMS

  • Incoterms: Shipping and delivery terms are determined based on the Incoterms selected in the Proforma Invoice (typically EXW, FOB, or DAP).
  • Customs Duties: Any import duties, local taxes, customs clearance fees, and operational costs in the importing country are the sole responsibility of the Buyer.
  • Delays: The Vendor cannot be held liable for delayed delivery times caused by international customs inspections, shipping line bottlenecks, or force majeure events.

ARTICLE 6: RIGHT OF WITHDRAWAL & RETURNS

Because the products manufactured by the Vendor are tailored, customized, and knitted according to the specific design, material, sizing, and packaging choices of the Buyer, there is no right of withdrawal, change of mind, or unconditional return option under international B2B textile trade practices. Returns are only eligible under the criteria of structural manufacturing defects specified in Article 7.

ARTICLE 7: QUALITY DEFECTS & CLAIM RESOLUTION

  • Upon receiving the cargo at the destination, the Buyer must inspect the goods immediately.
  • Any complaints, defects, or deviations from the approved physical pre-production sample must be reported to the Vendor via info@zentasock.com within 14 business days.
  • Valid claims regarding defective knitting or yarn quality will be resolved by reproducing the affected units or providing a credit note for future purchases.

ARTICLE 8: GOVERNING LAW & JURISDICTION

This Agreement is governed by and construed in accordance with the laws of the Republic of Turkey. In the event of any commercial disputes arising from the performance or interpretation of this Agreement, the courts and enforcement offices of Bakırköy (İstanbul, Turkey) shall have exclusive jurisdiction.